Privacy Policy
Privacy Policy
Effective from: October 30, 2025
1. Data Controller
Company name: Oakway Kft. Registered address: 1105 Budapest, Cserkesz utca 41–43., Door A36, Hungary Tax number: 32879856-2-42 Company registration number: 01-09-447471 E-mail: info@superoakway.eu Phone: +36 30 682 2288 Website: https://superoakway.eu
Hereinafter referred to as the “Service Provider” or “Data Controller.”
2. Hosting Provider
Rackhost Zrt.
Address: 6722 Szeged, Tisza Lajos körút 41., Hungary
Website: https://rackhost.hu
E-mail: info@rackhost.hu
The technical operation of the website is provided by Rackhost Zrt.
3. Purpose and Legal Basis of Data Processing
The Data Controller processes personal data for the following purposes:
| Purpose of data processing | Data processed | Legal basis | Retention period |
|---|---|---|---|
| Operation of the online store, order management | name, e-mail address, phone number, billing and shipping address | GDPR Article 6(1)(b) – performance of a contract | 5 years |
| Invoicing, fulfillment of legal obligations | name, address, tax number (for companies) | GDPR Article 6(1)(c) – legal obligation | 8 years (for billing data) |
| Contact, customer support | name, e-mail address, message content | GDPR Article 6(1)(a) – consent | until the inquiry is closed |
| Newsletter subscription (if available) | name, e-mail address | GDPR Article 6(1)(a) – consent | until consent is withdrawn |
The Data Controller does not share personal data with third parties, except when it is required for contract performance (e.g., invoicing) or by law.
4. Data Transfer
The Data Controller may transfer personal data only in the following cases:
- if required by law or a public authority,
- for the performance of a contract (e.g., courier, accountant).
Product delivery is handled by the Data Controller’s own courier service, therefore personal data is not shared with external delivery companies.
5. Cookies
The website uses cookies for proper functionality and analytics.
- Session cookies: required for website operation; automatically deleted after browsing.
- Analytical/statistical cookies: used for measuring website traffic (e.g., Google Analytics).
- Marketing cookies: used only with the user’s explicit consent.
Users may delete or disable cookies at any time in their browser settings.
6. Rights of the Data Subject
Users have the right to:
- access their personal data,
- request correction or deletion of data,
- object to data processing,
- request restriction of processing,
- request data portability,
- lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).
NAIH contact details:
Address: 1055 Budapest, Falk Miksa utca 9–11., Hungary
Website: https://naih.hu
E-mail: ugyfelszolgalat@naih.hu
7. Data Security
The Data Controller applies appropriate technical and organizational measures to protect personal data (SSL encryption, access restriction, regular backups).
8. Retention Period
Personal data are retained until the contract is fulfilled or until the legally required retention period expires.
For consent-based processing (e.g., newsletters), data are kept until the user withdraws consent.
9. Final Provisions
The Data Controller reserves the right to modify this Privacy Policy at any time.
Any changes take effect upon publication on the website.